{"id":21781,"date":"2023-07-24T18:29:37","date_gmt":"2023-07-24T16:29:37","guid":{"rendered":"https:\/\/sisgeo.com\/non-classifiee\/why-cant-i-connect-the-wr-log-node-to-my-mobile-phone-tablet\/"},"modified":"2023-07-24T18:29:37","modified_gmt":"2023-07-24T16:29:37","slug":"why-cant-i-connect-the-wr-log-node-to-my-mobile-phone-tablet","status":"publish","type":"post","link":"https:\/\/sisgeo.com\/fr\/products-fr-2\/enregistreurs-de-donnees\/enregistreurs-de-donnees-sans-fil-wr-log\/why-cant-i-connect-the-wr-log-node-to-my-mobile-phone-tablet\/","title":{"rendered":"FAQ#121 – Why can’t I connect the WR-log node to my mobile phone\/tablet?"},"content":{"rendered":"\n

Make sure ALL the following steps are verified:<\/p>\n\n\n\n

    \n
  1. Check that your mobile phone\/tablet is equipped with a USB OTG (On The Go) port<\/li>\n\n\n\n
  2. Check that the Operating System version of the mobile phone\/tablet is Android 9 or higher (the WR-Log system does not have an app for Apple iOS systems)<\/li>\n\n\n\n
  3. Check that the batteries in the mobile phone\/tablet are charged<\/li>\n\n\n\n
  4. Check that the batteries inside the node are not discharged, that they are inserted with the correct polarity and have the correct voltage and size (Sisgeo recommend the SAFT LSH14 3.6V model, do not use the \u00ab\u00a0light\u00a0\u00bb model)<\/li>\n\n\n\n
  5. Ensure that you always have the latest version of the WR-Log app installed (check the Sisgeo website at\u00a0Complete Software<\/a>)<\/li>\n\n\n\n
  6. Check in the Operating System settings that the WR-Log app has all permissions (storage, geolocation)<\/li>\n\n\n\n
  7. Check that your mobile phone\/tablet is connected to the internet for any node updates<\/li>\n\n\n\n
  8. Check that your USB cable for the connection between the node and mobile phone has OTG technology<\/li>\n\n\n\n
  9. Check that you have correctly and fully inserted the USB connectors in both the mobile phone and the node<\/li>\n\n\n\n
  10. Check that the node’s internal switch \u00ab\u00a0SW A\u00a0\u00bb that manages the power supply is set to \u00ab\u00a0BATT\u00a0\u00bb.<\/li>\n\n\n\n
  11. For digital nodes only: check that the switch inside node \u00ab\u00a0SW B\u00a0\u00bb is set to \u00ab\u00a0HALF\u00a0\u00bb.<\/li>\n<\/ol>\n\n\n\n

    Sisgeo successfully uses the mobile phone model \u00ab\u00a0BLACKVIEW BV4900 PRO\u00a0\u00bb for all its tests with WR-Log system<\/p>\n","protected":false},"excerpt":{"rendered":"

    Make sure ALL the following steps are verified: Sisgeo successfully uses the mobile phone model \u00ab\u00a0BLACKVIEW BV4900 PRO\u00a0\u00bb for all its tests with WR-Log system<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[489],"tags":[229],"class_list":["post-21781","post","type-post","status-publish","format-standard","hentry","category-enregistreurs-de-donnees-sans-fil-wr-log","tag-faq-fr"],"yoast_head":"\nFAQ#121 - Why can't I connect the WR-log node to my mobile phone\/tablet? - Sisgeo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sisgeo.com\/fr\/products-fr-2\/enregistreurs-de-donnees\/enregistreurs-de-donnees-sans-fil-wr-log\/why-cant-i-connect-the-wr-log-node-to-my-mobile-phone-tablet\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ#121 - Why can't I connect the WR-log node to my mobile phone\/tablet?\" \/>\n<meta property=\"og:description\" content=\"Make sure ALL the following steps are verified: Sisgeo successfully uses the mobile phone model \u00ab\u00a0BLACKVIEW BV4900 PRO\u00a0\u00bb for all its tests with WR-Log system\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sisgeo.com\/fr\/products-fr-2\/enregistreurs-de-donnees\/enregistreurs-de-donnees-sans-fil-wr-log\/why-cant-i-connect-the-wr-log-node-to-my-mobile-phone-tablet\/\" \/>\n<meta property=\"og:site_name\" content=\"Sisgeo\" \/>\n<meta property=\"article:published_time\" content=\"2023-07-24T16:29:37+00:00\" \/>\n<meta name=\"author\" content=\"Staff Pipeline\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Staff Pipeline\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/sisgeo.com\\\/fr\\\/products-fr-2\\\/enregistreurs-de-donnees\\\/enregistreurs-de-donnees-sans-fil-wr-log\\\/why-cant-i-connect-the-wr-log-node-to-my-mobile-phone-tablet\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sisgeo.com\\\/fr\\\/products-fr-2\\\/enregistreurs-de-donnees\\\/enregistreurs-de-donnees-sans-fil-wr-log\\\/why-cant-i-connect-the-wr-log-node-to-my-mobile-phone-tablet\\\/\"},\"author\":{\"name\":\"Staff Pipeline\",\"@id\":\"https:\\\/\\\/sisgeo.com\\\/fr\\\/#\\\/schema\\\/person\\\/ad7e82c7990ef88823f081613e1100e2\"},\"headline\":\"FAQ#121 – Why can’t I connect the WR-log node to my mobile phone\\\/tablet?\",\"datePublished\":\"2023-07-24T16:29:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/sisgeo.com\\\/fr\\\/products-fr-2\\\/enregistreurs-de-donnees\\\/enregistreurs-de-donnees-sans-fil-wr-log\\\/why-cant-i-connect-the-wr-log-node-to-my-mobile-phone-tablet\\\/\"},\"wordCount\":252,\"publisher\":{\"@id\":\"https:\\\/\\\/sisgeo.com\\\/fr\\\/#organization\"},\"keywords\":[\"FAQ\"],\"articleSection\":[\"Enregistreurs de donn\u00e9es sans fil WR LOG\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sisgeo.com\\\/fr\\\/products-fr-2\\\/enregistreurs-de-donnees\\\/enregistreurs-de-donnees-sans-fil-wr-log\\\/why-cant-i-connect-the-wr-log-node-to-my-mobile-phone-tablet\\\/\",\"url\":\"https:\\\/\\\/sisgeo.com\\\/fr\\\/products-fr-2\\\/enregistreurs-de-donnees\\\/enregistreurs-de-donnees-sans-fil-wr-log\\\/why-cant-i-connect-the-wr-log-node-to-my-mobile-phone-tablet\\\/\",\"name\":\"FAQ#121 - Why can't I connect the WR-log node to my mobile phone\\\/tablet? 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