FAQ#120 – Why can’t I connect the MIND readout to my mobile phone/tablet?

Make sure that ALL the following steps are checked:
1. The batteries of the mobile phone/tablet and the MIND readout are charged
2. You have installed the latest version of the MIND APP (check the Google Play Store)
3. The version of the mobile phone/tablet’s operating system is Android 10 or higher
4. The Bluetooth version of the mobile phone/tablet is 4.2 or higher
5. Only for Android mobile phones/tablets:
• in the Android settings, the BRAIN APP has all the permissions (storage, geolocation)
• if the system keyboard does not allow the correct decimal separator to be entered, install the “Gboard” app which allows the standard Google keyboard to be used.

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