Assistance
Sisgeo’s Technical Assistance is managed by the Customer Care Department through the dedicated web portal, which can be reached by clicking here.
The following services can be activated or managed from the web portal:
- RMA for instruments maintenance and/or repair
- Rental of measuring systems
- Requesting copies of Calibration Reports and Certificates of Conformity
- Ticket opening for technical problem solving
- Training requests
- Activation of on-site installation supervision
Please note that F.A.Q.’s (Frequently Asked Questions) and instrument manuals are always available online for immediate reference.
F.A.Q. – Frequently Asked Questions
Answers to frequently asked questions can be found in the F.A.Q. section:
Manuals
Inside the manuals, which can be downloaded after logging in with user name and password, are detailed descriptions of the instruments, application examples, preliminary operations to be performed before installation, detailed descriptions of operations to be performed during installation, and how to read the instruments.