FAQ#123 – What should I do to update the firmware (FW) of the MIND readout?
With new firmware (FW) versions, the MIND app is also usually updated. So, the first thing to do is to check that you have the latest version of the MIND app on your mobile device. To do this, simply go to the Google Play Store or Apple App Store, search for SISGEO MIND and check […]
FAQ#122 – What are the dimensions and position of the holes in the tiltmeter adjustment plate mod. 0S540AP3D02?
Useful dimensions are shown in the drawings below:
FAQ#121 – Why can’t I connect the WR-log node to my mobile phone/tablet?
Make sure ALL the following steps are verified: Sisgeo successfully uses the mobile phone model “BLACKVIEW BV4900 PRO” for all its tests with WR-Log system
FAQ#120 – Why can’t I connect the MIND readout to my mobile phone/tablet?
Make sure that ALL the following steps are checked:1. The batteries of the mobile phone/tablet and the MIND readout are charged2. You have installed the latest version of the MIND APP (check the Google Play Store)3. The version of the mobile phone/tablet’s operating system is Android 10 or higher4. The Bluetooth version of the mobile […]
FAQ#119 – Why can’t I connect the BRAIN reel to my mobile phone/tablet? Have I connected correctly my BRAIN measuring system?
Make sure that ALL the following steps are checked:1. The batteries of the mobile phone/tablet and the BRAIN system are charged2. You have installed the latest version of the BRAIN APP (check the Google Play Store or Apple Store)3. The version of the mobile phone/tablet’s operating system is Android 7 or higher, or iOS 11 […]
FAQ#118 – Is it possible to use the reference reading (zero reading) taken with a digital inclinometer probe as a reference reading for another digital inclinometer probe?
No, this is not possible.Sisgeo calibrates each probe individually, but each probe has its own small different properties, that have a certain influence on the readings. The international standard ISO 18674-3, describing the reference reading, states that:“It is good practice to take an additional reference measurement with an independent probe that can be used as […]
FAQ#117 – WHY CANT I CONNECT MY ANDROID DEVICE TO B.R.A.IN INCLINOMETER SYSTEM?
Preliminary verifications: • B.R.A.IN reel’s battery is charged• Your mobile or tablet has the following minimum features: Bluetooth Low Energy BLE 4.2 or higher Android OS 7 or higher If the preliminary verification is positive, please proceed as follows:• Un-install the B.R.A.IN app from your device (if […]
FAQ#116 – How do I configure a WR-Log digital node to read RS485 Sisgeo TIMED sensors?
Sisgeo digital instruments can operate in two powering modes: TIMED or ALWAYS-ON (for more information see F.A.Q.#094).A string of mixed instruments consisting of TIMED gauges and ALWAYS-ON gauges cannot work.The first thing to do is therefore to check that ALL connected instruments in your array are set to TIMED mode.You can check the powering mode […]
FAQ#115 – What is the best power supply for the OMNIAlog logger used to manage the FLX-Rail system?
The OMNIAlog logger for FLX-Rail has a fairly high power consumption due to the router.If OMNIAlog is set to send data through the router after each acquisition (so every 5 minutes) it needs to be powered from the network (e.g. 220Vac)If OMNIAlog is set to send data through the router once a day, it can […]
FAQ#113 – Why I’m not able to connect my mobile/tablet to MIND readout?
Verify that the mobile phone/tablet used does have the minimum required features:Bluetooth Low Energy BLE 4.2APPLE iOS 14 or higherAndroid OS 9 (suggested Android OS 10 or higher) Then please check that the mobile phone/tablet has Bluetooth on and that the MIND unit has a sufficiently charged battery.
FAQ#112 – Which are the main troubleshooting that I have to know for MIND readout?
The up-date troubleshootings are available within MIND readout User Manual (see relevant DOWNLOD area or product page). The main troubleshootings are:
FAQ#111 – Why I cannot read correctly my 4-20mA current loop gauge?
It could be a problem connected to the power supply given by the readout or logger. When the power supply is in the current loop (2-wire gauge) it is necessary to consider the effect of voltage drop across the shunt resistor on the voltage applied to the gauge. For example, suppose a 4-20mA gauge requires […]
